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Please note: You can link up to 4 Satellite Batteries to each SuperBase V. A system can be expanded to include up to two SuperBase V's connected together, with a maximum of 8 Satellite Batteries total.
Our Home Panel with EV Outlets connects SuperBase V to your home’s electrical circuits to supply power throughout the house. The Zendure app gives you tools to monitor, manage, and customize your energy use. Using Zendure’s Time of Use tools, you can significantly reduce your energy bill.
SuperBase V is the first plug-and-play home energy storage system designed for the whole house. A customizable energy ecosystem with user-centric design and revolutionary technology, SuperBase V sets a new standard for home energy storage.
SuperBase V is the world's first home energy storage system with semi-solid state batteries. At more than 228Wh/kg, our semi-solid state batteries have up to 42% more energy per pound compared to lithium iron phosphate (LiFePO4) batteries. And with our battery management software, internal battery life can be an amazing 10 years or more.
The SuperBase V6400 has a storage capacity of 6.4 kWh (6,438Wh). The maximum configuration for SuperBase V6400 includes two base units and eight Satellite Batteries for a total capacity of 64kWh. This is enough energy to power a typical household for a week or more.
A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That's enough power to supply a typical household with a washer, dryer, heater, refrigerator and more.
Combining AC and solar power, SuperBase V can charge up to 5,150W on its own, or 6,600W when connected to a Satellite Battery. Whether you're planning for an emergency or using SuperBase V to manage your household energy consumption, faster is always better.
SuperBase V can charge up to 3,000 W using solar power alone. This is enough to fully charge the main unit in 2 to 3 hours. While we offer our own solar panels, SuperBase V is compatible with a wide range of other manufacturers' solar panels from 12V to 150V and can be easily integrated into your existing solar system.
You can charge SuperBase V from a 120V or 240V outlet AC. At 240V, SuperBase V can draw 3,600W at its AC input and recharge in about 2 hours.
Home batteries can be quite heavy. SuperBase V’s rear wheels are motorized to help lighten the load. Simply pull the handle and enjoy true portability, even on inclined surfaces.
SuperBase V4600 Specifications
• Capacity: 4,608Wh (LiFePO4）
• Dimensions: 28.7" x 13.6" x 17.4" (73 x 32 x 44.7cm)
• Weight: 310lbs (59kg)
• Extra Battery: Up to 4 (6,438Wh*5=32,190Wh); Up to 64380Wh( 2x V6400 + 8xB6400）
• AC Input: 1,800W 120V; 3,600W 240V
• Solar Input: XT90 x 1: 3,000W 10-150Voc
• Car Input: XT90 x 1: 12/24V, 10A
• Battery Input: Yes
• EV Input: ZenT2 Port
• Output: 4 x 5-20: 15A 1,800W Max (120V AC); 1 x 6-20: 16A 3,800W Max (240V AC); 1 x TT-30: 30A 3,600W Max (120V AC)
• Output: 1 x Car Outlet: 12.6V/10A Max; 2 x DC5521: 12.6V/3A Max; 1 x Andersen: 12.6V/30A
• Output: USB-C(1)/(2): 5V-20V, 100W Max each;USB-C(3)/(4): 5V-12V, 20W Max each; USB-A(1) (2)：5V/2.4A total
• Charge Temperature: 0°C to 45°C
• Discharge Temperature: -20°C to 45°C
• Connection Type: WIFI/Bluetooth
• Smart App Compatible
B4600 Expansion Battery Specifications (per battery)
• Model: ZDSATB4600
• Capacity: 4,608Wh
• Size: 69 x 28.5 x 27.4cm
• Battery type: LiFePO4
• Color: Gray
• DC Input: XT90 Input: 12-150V⎓10A, 600W Max
1x Car Outlet : 12.6V⎓10A
1x Andersen: 12.6V⎓30A, 378W
MaxXT90: 12-60V⎓10A, 600W Max (App enabled)
• Weight: 101lbs (46kg) / 98.7lbs (44.8kg)
• LED light: RGB; Lighting
• In The Box: Handle Cover, MC4 to XT90 cable
• Smart App compatible
What's the cycle life for SuperBase V?
3,000+ cycles for SuperBase V6400 with semi-solid state batteries and 6,000+ cycles for SuperBase V4600 with LiFePO4 batteries.
What kind of batteries does SuperBase V use?
SuperBase V6400 uses semi-solid state batteries with a total charge capacity of 6,438Wh, while SuperBase V4600 uses LFP (LiFePO4) batteries and has a charge capacity of 4,608Wh.
What is the AC output power of SuperBase V?
The V6400 and V4600 versions of SuperBase V both have 3,800W rated power and 5,000W peak power. Two SuperBase V's with the same type of battery can be connected to each other with our ZenY cable or the Home Panel to achieve up to 7,600W of total output power.
Can 2 SuperBase V be connected for higher output power?
Yes, two SuperBase V's can be connected together using either our Home Panel or the ZenY cable, doubling the rated output power to 7,600W.
Can I mix semi-solid-state and LFP products?
No, a SuperBase V system should be configured with only semi-solid-state components or only LFP components.
What's the capacity of the semi-solid-state SuperBase V?
The semi-solid-state version has a capacity of 6,438Wh, and the LFP version has a capacity of 4,608Wh.
What is max solar panel charging input?
SuperBase V can collect up to 3,000W through the XT-90 port.
Where is solar panel input?
SuperBase V can accept solar power through the XT90 port or the AC input.
How many MPPT ports are used in order to achieve 3,000W solar input?
SuperBase V has one MPPT to accept solar power through the XT90 port. We are currently evaluating new products that will include 2 MPPT inputs and 2 MPPT outputs.
What's the switching time for UPS?
The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.
How many Satellite batteries can be connected to a single SuperBase V?
For each SuperBase V, you can link up to 4 Satellite Batteries. A system can include up to two SuperBase V's working in tandem, with a maximum of 8 Satellite Batteries total.
How do I connect the Satellite Batteries to each other? And how do I connect them to the SuperBase V？
Satellite Batteries can stack directly on each other without a cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.
Why are the expansion batteries called "Satellites"?
Our Satellite batteries are an excellent companion to SuperBase V to increase your system's capacity, but they also have their own independent DC input and output capabilities that allow them to function as standalone units as well. Similarly, while the Moon is Earth's companion as a natural satellite, it can shine independently and has its own charm.
Is Zendure's Home Panel with EV Outlets just a transfer switch?
Our Home Panel is a transfer switch and more. It's also a fast-charging dock for SuperBase V and features two EV charging outlets.
How do I install the Home Panel?
Zendure's Home Panel should be installed by a licensed electrician with the proper qualifications. Instructions will be provided soon.
Does the system have voice control features?
Yes, the system can respond to commands given through a paired Amazon Alexa or Google Home device.
What is the ZenY Cable?
You can use a ZenY Cable to connect 2 two SuperBase V's together for higher output (up to 7,200W) and then connect them to a regular transfer switch. It's currently available for the US version.
Can the SuperBase V be charged with solar panels from a different brand?
Yes, SuperBase V can be charged by third-party solar panels with voltage ranging from 12V to 150V; Zendure's 400W Solar Panel and 320W Rigid Solar Panel have been thoroughly tested with SuperBase V and remain our recommendation.
Is the Satellite Plug just a smart plug?
Like traditional smart plugs, the Satellite Plug can be used to remotely turn devices on or off. Together with the Home Panel system, our Satellite Plugs achieve their true potential, providing insight and tools to manage your home's power.
Warranty Terms & Conditions
This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and requirements set forth in this policy. Our friendly and responsive support team is happy to assist you with your warranty-related inquiries. Please feel free to contact us via firstname.lastname@example.org for more information.
The warranty periods for our products are as follows:
*A Warranty Extension is offered for some of our products. To receive a warranty extension, you’ll need to register your product in the Zendure app, and there may be additional costs or other conditions involved.The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendure’s crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your product’s documentation for more information.
NOTE: THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER.
The effective warranty period starts from the date of the product’s purchase, as indicated on the appropriate invoice, receipt, or billing statement.To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product's serial number.
In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendure’s warranty obligations.
(1) Can not provide proof of purchase
(2) Force majeure (storm damage, lightning strike, overvoltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)
(3) Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation
(4) Improper application of electrical supply voltage, current and/or frequency
(5) Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)
(6) Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow
(7) Modifications to any part of the product
(8) Unauthorized repair attempts
(9) Products whose serial number sticker or imprint has been removed, defaced or tampered with
(10) Products purchased from unauthorized dealers/resellers
(11) Free products/rewards/gifts
(12) Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands
(13) Cosmetic or superficial defects, dents, marks or scratches, which do not influence the proper functioning of the product
(14) This limited warranty does not cover any battery cell or product containing a battery cell unless you fully charge the battery cell within seven (7) days after receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and any associated damage or malfunctions.
(15) Our warranties are non-transferable from end user to end user.
Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product. Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility, and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.
If you need to cancel an order placed on a Zendure official website, we offer a full refund for orders canceled within 24 hours of purchase if the item has not yet been shipped.If you request a refund more than 24 hours after the order was placed and before the item has been shipped, a transaction fee will be charged (2.6% for credit card users, 3.6% for PayPal users). Please note that once the item has been shipped, we are unable to cancel the order.If you have any questions or concerns regarding your order, please contact us at email@example.com for assistance. However, we do not offer compensation for any losses resulting from the cancellation of crowdfunding or pre-sale orders, including but not limited to principal, interest, exchange rates, and opportunity costs. By participating in crowdfunding or pre-sale orders, you agree to assume any such losses that may arise from their cancellation.
Returns & Refunds
At Zendure, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return your product(s) to Zendure within 30 days from the date the item was received.To initiate a return, please contact us at firstname.lastname@example.org and include your name, the item(s) you want to return, and order information with sufficient proof of purchase, such as the order number from online purchases made through Zendure or a sales invoice. It may be necessary to provide more than one type of proof of purchase to process a warranty claim (such as a receipt of money transfer and confirmation of the address the item was originally shipped to). Buyers must also provide the defective item's serial number and/or visual proof depicting the defect. It may be necessary to return an item for quality inspection. Zendure’s support team will reply to you within 1-2 business days, for processing Return Merchandise Authorizations (RMA). All returns must be assigned an RMA number for processing. Write the RMA number on the shipping label on the outside of the package. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Zendure. Do not write the RMA number on the green carton box.Packages without an RMA number on the return shipping label may not be accepted by our local warehouse.Please note that we will charge a transaction fee if you apply for a refund (2.6% for credit card users, 3.6% for PayPal users).Please note that :
After we receive the returned item(s), please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment method used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.Please note that we only accept returns and refunds for products purchased directly from Zendure. Customers who purchased our products from authorized resellers should contact the reseller directly for returns and refunds. If you purchased the product directly from Zendure and wish to initiate a refund, please follow our return and refund policies as outlined above.
Zendure will replace (at Zendure's expense) any Zendure product that fails to operate during the applicable warranty period due to a defect in workmanship or material, if that product is not repairable. The expiration date of the replacement product’s warranty will be the same as that of the original product.Please contact us at email@example.com and include your name, order number and information about the products(s). Our staff will reply within 1-2 business days for processing a Return Merchandise Authorization (RMA). After we receive the returned item, please allow 5-7 business days to process your replacement.
How To Claim Your Warranty
Step 1: Claim your warranty on any channel below:
Step 2: Please be prepared with documentation or a short video with the following information:
Step 3: The Zendure support team will make a final determination regarding warranty service with our RMA report. This may include options such as shipping the product for repair, on-site repair, or replacement.
Step 4: Ship the item(s) to Zendure with your RMA number included on the shipping label on the outside of the packaging. Do not write the RMA number on the green carton box.
Effective date: from 2023.05.01